Frequently Asked Questions
What / Who is Advanced Potions?
Advanced Potions is a UK Family-run business, retailer and manufacturer of the most beautiful handcrafted replica magical products! From beautiful potions like you've never seen before, to sustainable & recycled pins & more! Each product is beautifully handmade by a family that loves the Wizarding World as much as you do! We care!
What / Who is ForeverMagic?
ForeverMagic was a company we created back in 2018, the company that published the "Wizarding Cookbook: Year One". We have now decided to merge ForeverMagic & Advanced Potions to make one website, one place to purchase your products designed by both companies!
What is the shipping cost?
The shipping cost all depends on the product and the weight. Due to some of the weight of our items, such as the handcrafted potions, we have to calculate by weight. This will automatically adjust at check-out!
What can I expect?
Our handcrafted products are made to perfection. We are a family run business who take great pride in what we do and we are a family of Wizarding World Lovers!
When is my order dispatched?
Usually orders will be dispatched within 3-5 working days. The majority of the time we try to dispatch next day.
Tell me about the candles?
Our candles are made out of 100% Soy Wax & are handmade. Each comes with a wooden wick rather than a standard wick. Wooden wicks crackle like a wood fire and help you relax! Each candle is a minimum of 8oz in size, and each month we are looking to bring you a candle straight from the Wizarding World!
I haven’t received my order?
We dispatch all orders around the world with either Tracked 48 within the UK or International Priority for our international customers (Outside of the UK.) Within the UK, it usually takes 3-5 working days for our parcels to reach our customers. Internationally, it usually takes 1-2 weeks, but can on the rare occasion take a little longer.
Something was damaged in my parcel?
If something was damaged, please email us with a picture of the damage to Support@Advancedpotions.co.uk and we will look into this for you straight away!
How do I contact you?
You can contact us via E-Mail at Support@Advancedpotions.co.uk.